Account & data deletion

Last updated: August 14, 2026

This page explains how to delete your Pick7 account (an app by Alessandro Facchini) and what happens to your data.

Option 1 — In the app (recommended)

The button sits at the bottom of the settings screen and asks for two confirmations, because the action cannot be undone. On the second confirmation your account and data are erased straight away: there is no cooling-off period and no need to contact us.

Option 2 — By email

Write to support@pick7.app with the subject “Account deletion”, from the email address linked to your account, including your username. We’ll confirm the request and complete deletion within 30 days. If you can still open the app, option 1 is instant.

What gets deleted

• Account data: email, username, credentials.
• Gameplay data: lineups, scores, collection, trades, badges and milestones, league, tournament, division and challenge history, followers and followed users.
• Profile, picture, preferences and push notification tokens.

What may be kept

• Technical and security logs for up to 12 months, for legal obligations and abuse prevention.
• Aggregated, anonymous data (e.g. statistics of finished leaderboards), not linkable to you.
• Backup copies, overwritten within 30 days of deletion.

Good to know

• Deletion is final: your collection, scores and honours cannot be recovered.
• If you’re in ongoing leagues or tournaments, your profile is removed from the leaderboards.
• For details on data processing, read the Privacy Policy.